This week I learned that one of my flat screens was broken and would not turn on.
I purchased the flatscreen in July 2008 from Costco. It has seen limited use over the last 2 years and 10 months, because it has hung on the wall of my vacation property. So I was shocked that it appeared dead.
After researching the internet I determined that this was a manufacturer defect.
I called Samsung and they listened to my story, and after they put me on hold a couple of times, they returned to the phone an said the unit is not in warranty, the warranty is only 12 months.
Samsung 32 LCD Model LN32A330J1DXZC would not switch on.
BUT...fax us the proof of purchase along with model numbers etc. and we will authorize a 1 time inspection to see if the problem is the $1.77 capacitor. I was authorized to take it to a dealer for the inspection. And so I did.
And what did they find?
It was the capacitor and the repair was completed and didn't cost me .01.
Kudo's to Samsung Canada!